Privacy Policy
Remasa Reflorestadora (“we”, the “Company”) presents its Privacy Policy on this page:
We respect the privacy of users of the main website at https://remasa.com.br and its subdomains ("Website") and related services ("User" or "you") and are committed to protecting the personal information Users share. We believe you have the right to understand our practices regarding the information we may collect and use when you visit our Website.
Your Consent
BY ENTERING, CONNECTING TO, ACCESSING OR USING THE WEBSITE, YOU AGREE TO THE TERMS AND CONDITIONS SET OUT IN THIS PRIVACY POLICY (THE “PRIVACY POLICY”), INCLUDING THE COLLECTION AND PROCESSING OF YOUR PERSONAL INFORMATION (AS DEFINED BELOW). IF YOU DO NOT AGREE TO ANY OF THESE TERMS, YOU MAY NOT ACCESS OR USE THE WEBSITE OR SERVICE.
FOR THE AVOIDANCE OF DOUBT, YOU CONSENT TO THE COLLECTION, PROCESSING, TRANSFER AND USE OF YOUR PERSONAL INFORMATION. YOU ALSO ACKNOWLEDGE AND CONFIRM THAT YOU ARE NOT REQUIRED TO PROVIDE US WITH YOUR PERSONAL INFORMATION AND THAT YOU PROVIDE IT VOLUNTARILY.
What Information May We Collect About Our Users?
We may collect two types of data and information about our Users:
- Non-identifiable, anonymous information (“Non-Personal Information”). We do not know the identity of the User from whom we collect Non-Personal Information. Non-Personal Information is any non-hidden information that does not identify an individual User and is available to us while that User accesses or uses the Website. The Non-Personal Information collected consists of technical, behavioral and aggregated information and may include, among other things, the User’s activity on the Website, operating system, clickstream or website searches, browser type and version, keyboard language and screen resolution.
- Personally identifiable information (“Personal Information”). This information may identify an individual or may be private or sensitive in nature.
Website Users automatically provide their IP address, primarily to improve the user experience and for geolocation and security purposes, as detailed below.
The Personal Information collected also includes any personal data knowingly and voluntarily provided by the User:
Personal Information is collected from the details Users provide in the Website’s Contact Forms, Sales Inquiry Forms and Careers Forms (the “Contact Forms”). These details include, among other things, the User’s full name, company or organization name, email address, phone number and other information. The User may also choose to enter any text in the Contact Forms’ “message” field. Once we receive your contact details, our representative will contact you to continue the conversation. Our representative may collect additional Personal Information from you.
For the avoidance of doubt, any Non-Personal Information connected or linked to Personal Information will be considered Personal Information for as long as that connection or link exists.
We do not collect Personal Information from or about you without your approval, which is obtained, among other ways, through your active acceptance of this Privacy Policy.
How Do We Collect Information About Our Users?
We use several methods:
- We collect information when you access and use the Website. In other words, while you use the Website, we may collect and store information related to that use.
- We collect information you choose to provide voluntarily. For example, we collect Personal Information when you contact us through the Contact Forms.
We may collect and store this information independently or with the help of our authorized third-party service providers, as detailed below.
Why Do We Collect Information?
Non-Personal Information is collected to:
- Support statistical and research purposes and personalize and improve our Website and services.
- Improve the experience of using the Website.
Personal Information is collected to:
- Respond to your inquiry.
- Provide and personalize our services for Users.
- Provide Users with commercial materials, company updates, new offers, surveys or news.
- Contact Users for marketing and sales purposes.
- Provide Users with current information about our products and services.
- Contact Users to provide technical support and deliver the Services.
- Determine the general geolocation, such as the country, from which a User’s computer connects to the internet, so that we can understand our Website Users’ general location and protect our Website.
Sharing Information with Third Parties
The Company will not share Personal Information it collects with third parties except in the following circumstances:
- (a) To comply with any applicable law, regulation, legal proceeding, subpoena or government request;
- (b) To enforce this Privacy Policy, including investigating possible violations;
- (c) To detect, prevent or address fraud, security or technical issues;
- (d) To respond to claims that a third party’s contact information, such as a name or email address, has been posted or transmitted without consent or as a form of harassment;
- (e) To protect the rights, property or personal safety of the Company, its Users or the public;
- (f) In the event of a change of control, including a merger, acquisition or purchase of all or substantially all Company assets, provided that the acquiring party maintains the same privacy terms set out below;
Please note that we collect, retain or manage Personal Information through Company-authorized suppliers of certain products or services, such as cloud hosting, including their affiliates where applicable, solely to provide the services we request and for no other purpose. These suppliers may be located in a country that does not have the same data protection laws as your jurisdiction.
For the avoidance of doubt, the Company may use Non-Personal Information and transfer or disclose it to third parties at its discretion.
Deleting or Modifying Personal Information:
If, for any reason, you or another person wish to delete or modify Personal Information, please complete one of the Contact Forms. We will make reasonable efforts to modify or delete Personal Information in accordance with applicable privacy laws. Unless expressly stated otherwise here or unless you instruct us otherwise, we may retain your Personal Information for as long as reasonably necessary for the purposes for which it was collected, as permitted by applicable privacy laws.
Aggregated or Anonymous Information Derived from Website Use May Remain on Our Servers Indefinitely.
The laws of your local jurisdiction may provide certain privacy-related rights, such as the rights of access, rectification, erasure, restriction of processing, data portability and objection to the processing of Personal Data. If you wish to exercise these rights and believe you cannot do so through the Website, please complete one of the Contact Forms with the relevant details of your request.
Minors
The Website is intended for Users over eighteen (18) years of age. The Company therefore does not intend to, and does not knowingly, collect Personal Information from minors. We reserve the right to request proof of age at any stage to verify whether minors are using the Website.
Security
We take reasonable measures to maintain the security and integrity of our Website and prevent unauthorized access or use through industry-standard technologies and generally accepted internal procedures. Personal Information is hosted on servers with strict, advanced physical and logical security standards. However, transmitting information over the internet and storing it electronically involve inherent risks, and we cannot guarantee that unauthorized access or use will never occur.
THE COMPANY WILL NOT BE LIABLE FOR UNAUTHORIZED ACCESS, HACKING OR OTHER SECURITY INTRUSIONS, FAILURE TO STORE INFORMATION, OR THE THEFT, DELETION, CORRUPTION, DESTRUCTION, DAMAGE OR LOSS OF ANY DATA OR INFORMATION.
Third-Party Service Providers
In operating the Website, we may use third-party service providers that collect, store or process the information described here. The Company makes commercially reasonable efforts to work with third parties that publish a privacy policy governing their collection, processing and use of Non-Personal and Personal Information. Such software may include, without limitation, services from the following companies:
- Amazon, whose Privacy Policy is available at https://aws.amazon.com/privacy/;
- Facebook, whose Privacy Policy is available at https://www.facebook.com/policy.php;
- Google Analytics, whose Privacy Policy is available at https://policies.google.com/privacy;
- RD Station, whose Privacy Policy is available at https://legal.rdstation.com/pt/privacy-policy/.
Please read these providers’ terms of use and privacy policies to understand their privacy practices.
Cookies and Other Tracking Technologies
When you access or use the Website, we or our third-party service providers may use industry-standard technologies such as cookies or similar technologies that store information on your computer or device (“Cookies”). These technologies allow us to activate certain features automatically and make your experience more convenient and straightforward.
We or our authorized third-party service providers may use session Cookies, which expire when you close the Website, and persistent Cookies, which remain on your system until you delete them. Cookies are easy to disable or delete. Most browsers allow you to erase Cookies from your computer, block them or receive a warning before a Cookie is stored. However, disabling or deleting Cookies may limit your online experience. Cookies generally store only Non-Personal Information, such as the pages you have visited and the length of your browsing session. The Company does not control these third-party service providers.
International Data Transfers
To provide the Website, we transfer information collected about you, including Personal Information, to affiliated entities or other third-party service providers, as described here, across borders and from your country or jurisdiction to other countries or jurisdictions around the world. We may transfer this information to a country or jurisdiction that does not have the same data protection laws as your own, and you agree to this transfer.
Direct Marketing
You agree that we may use the contact details you provide, including your email address and phone number, to send commercial or non-commercial materials related to our current or future features, products and services. You may withdraw consent by sending written notice to the Company email address shown on the Website or by following the unsubscribe instructions in the message sent to you.
Changes to the Privacy Policy
The terms of this Privacy Policy govern use of the Website and information collected through it. The Company reserves the right to change this policy at any time, so please visit this page regularly. We will notify you of material changes on the Website’s homepage or by email to an address you may provide. Material changes take effect 7 (seven) days after notice is posted on the Website or sent by email, whichever occurs first. All other changes take effect on the date stated as “Last Revised”. Your continued use of the Website after that date constitutes acceptance of and agreement to be bound by those changes.
